Thank you for your interest in Jodi Phillips Fine Jewellery. The following is a brief outline of our standard design and make process to help you plan and understand the steps involved in the making of your special piece.

The design process can be undertaken several ways depending on your preference. Whether you choose to meet Jodi in person at our studio in Mermaid Beach, via zoom, or simply email, Jodi will be able to create an individual piece designed and made specifically for you or your loved one.

During your consultation, Jodi will discuss your ideas and inspiration, and review multiple possible design options for you. From there Jodi will create two or three designs based on your budget, timeframe, and any other specifications you have. Once the design and stones have been approved, and a 50% deposit is paid, your custom piece will then be scheduled into the production phase and all materials and stones will be sourced.

Our current lead time is 10-12 weeks. This may be affected by public and seasonal holidays. Please allow an extra 14 days over the Christmas period. Any urgent requests can be discussed with Jodi. We value your time and appreciate the importance of due dates with special events and will always go above and beyond to ensure everyone involved is more than happy.

The Jodi Phillips team will provide updates throughout the making process to ensure you are kept up to date with the progress of your special piece. Once your piece has been completed and is ready for collection or shipping, our team will contact you to book a pickup time or to confirm your shipping details.

Once again, thank you for considering Jodi Phillips Fine Jewellery and we can’t wait to share this special journey with you.